Shipping Policy

Thank you for visiting and shopping at Olivia & Grace! Following are the terms and conditions that constitute our Shipping Policy.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Overnight delivery is only available for orders with delivery addresses within the continental United States.

Shipping is ONLY through UPS! Shipments to PO Boxes are prohibited! If you need further assistance in this, please reach out via email @ OliviaAndGraceCo@yahoo.com

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days, unless otherwise specified. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Olivia & Grace is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Olivia & Grace is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.